| Product |
FAQ |
| Software Series | Software Authorization/Activation Overview |
| General | Torq Tutorials—Experience the Future of DJ Technology |
| Pro Tools M-Powered 8 | Pro Tools 8.0.4 Now Available for Windows 7 |
| Session | Installing Session on XP, Vista 32-bit, and Vista 64-bit |
| Session | Session Music Producer installation guide: XP SP3, Vista 32-bit SP1, & Vista 64-bit |
| General | Mac OS X 10.7.4 compatibility information |
| Software Series | Ableton Live Lite M-Audio Enhanced Edition: No CD or CD not recognized |
| DJ | Torq 2.0 Videos, Setup Guides, Tutorials, FAQ's, and more! |
| General | Problems when connecting M-Audio devices to USB 3.0 ports |
| Pro Tools Essential | Getting Started with Pro Tools M-Powered Essential |
| Session | Session crashing or not launching, blank error messages, graphical problems |
| General | Support for iZotope software |
| Pro Tools Essential | Video Tutorial: Pro Tools M-Powered Essential Installation Guide - Windows |
| Pro Tools SE | Pro Tools SE - Latest News, Updates, Tutorials, FAQ's, and more! |
| Key Rig | KeyRig Software Updater recommended for all KeyRig customers |
| Pro Tools Essential | Video Tutorial: Pro Tools KeyStudio Getting Started Guide |
| General | Mac OS X 10.6.8 Compatibility Information |
| Software Series | Performance optimization (Windows XP/Vista) |
| General | Some songs don't appear in Torq browser (DRM) |
| Torq 1.5 Upgrade | What does "Add to Database Recursively" mean? |
| Pro Tools M-Powered 7 | ProjectMix I/O Control Surface Setup for Pro Tools M-Powered |
| General | Missing inputs in Pro-Tools M-Powered at 88.2/96; S/MUX routing problems |
| Pro Tools M-Powered 7 | Pro Tools M-Powered 7.4 Demo |
| General | After initial installation using the included driver CD, my device is not recognized |
| General | "Windows can't verify the publisher of this driver software" message during installation |
| Software Series | How to load presets from Enigma to your device |
| Software Series | Key Rig Virtual Instrument Software - Windows Operating System Compatibility |
| Software Series | No Ableton Live Lite serial number |
| Software Series | What Operating System (OS) am I running? |
| Software Series | Importing presets and sending them to your device using Enigma |
| General | Resolving the TBIA Error |
| Torq 1.5 Upgrade | Error: No M-Audio hardware found, Torq won't open |
| Torq 1.5 Upgrade | How to clear MIDI assignments in Torq |
| Torq 1.5 Upgrade | Recommended procedure for updating to Torq 1.5 |
| Torq 1.5 Upgrade | Serial number not working for Torq 1.5 |
| General | Problems with Sleep (Hibernation) Mode |
| Ableton Live Lite | Video Tutorial: Start playing sounds with your MIDI keyboard in Ableton Live Lite |
| Pro Tools M-Powered 8 | M-Audio Keyboard option in Pro Tools MIDI controllers only supports DirectLink & HyperControl |
| Delta Series | Configuring Pro Tools M-Powered with M-Audio devices; customizing the I/O setup |
| DJ | Recommended Procedure for Updating to Torq v1.0.7 from previous versions (Windows) |
| General | Loud popping- or screeching sound when powering up or down |
| General | AMPutate Mode, Internal Mixer Mode |
| General | Darbuka and Latigo Intel Mac compatibility |
| General | Darbuka and Latigo Windows Vista & Windows 7 compatibility |
| Pro Tools SE | Flash Player Error when launching Pro Tools SE |
| Enigma | Is Enigma compatible with Windows 7? |
| Pro Tools M-Powered 8 | Axiom (2nd gen) DirectLink configuration for Pro Tools |
| General | Songs from iTunes no longer appear in Torq after moving iTunes Library |
| Torq 1.5 Upgrade | Selecting an alternate iTunes library in Torq 1.5.1 and above |
| Torq 1.5 Upgrade | Using Conectiv and Xponent with Torq on the same computer at the same time |
| General | AMPutate Mode, External Mixer Mode |
| General | External Control Setup, External Mixer Mode |
| Torq 1.5 Upgrade | External Control Setup, Internal Mixer Mode |
| General | Files play in reverse when using Control Vinyl or Control CDs |
| Torq 1.5 Upgrade | Global BPM fluctuates when a deck under external control is the tempo master |
| Torq 1.5 Upgrade | High pitched buzz/noise with external control |
| General | I click load and the effects folder is empty. How do I use the built-in effects in Torq? |
| General | Master Recorder doesn't record anything in External Mixer Mode |
| General | Output is very loud and distorted |
| General | Resetting the Default MIDI Map for Xponent in Torq |
| Torq LE (MixLab) | Unable to start Torq LE on Windows XP |
| Session | Do not unplug your M-Audio USB audio interface while Session is running! |
| Session | wglGetProcAddress failed with error 127 / Slow screen redraw |
| General | "This plug-in requires authoirzation. . ." message every time Pro Tools launches |
| Session | Is M-Audio Session software compatible with Windows 7? |
| Key Rig | Key Rig works stand alone, but as a VST plug-in it prompts me to cerity the software |
| Session | KeyStudio keyboard recognized by Session but not working (Vista) |
| Session | No loops, Effects Presets, or Instruments |
| Pro Tools M-Powered 7 | Pro Tools doesn't use the ProjectMix I/O's Master Fader |
| Pro Tools Essential | Pro Tools KeyStudio: No M-Audio Hardware Found |
| Pro Tools Essential | Pro Tools M-Powered Essential MIDI Keyboard Compatibility |
| Pro Tools Essential | Video Tutorial: Pro Tools M-Powered Essential Installation Guide - Mac OS X |
| Pro Tools M-Powered 7 | Pro Tools M-Powered Utilities & Troubleshooting Tools |
| Pro Tools SE | Is there an upgrade from Pro Tools SE to Pro Tools MP or Pro Tools 10? |
| Pro Tools SE | Pro Tools SE Installer Error: Not Enough RAM. Pro Tools requires a minimum of 1GB |
| Pro Tools SE | Pro Tools SE: No sound through computer speakers, Output not working. |
| Pro Tools M-Powered 8 | M-Audio Keyboard not available in Pro Tools 8 after installing HyperControl Personality |
| Enigma | Is Enigma compatible with Mac OS X 10.6 & 10.7? |
| Key Rig | Playing different instruments in M-Audio Key Rig virtual instrument software with KeyRig 49 |
| Pro Tools Essential | Technical Support for Pro Tools M-Powered Essential Software |
| Ableton Live Lite | How to get a free upgrade to the latest version of Ableton Live Lite |
| Key Rig | Key Rig Error: No ASIO drivers found. This software requires an ASIO driver in order to function |
| Key Rig | HTTP 500 Internal Server Error - Can't certify Key Rig |
| Pro Tools Essential | Pro Tools M-Powered Essential 8.0.3 update Installation Instructions - Mac OS X |
| Pro Tools Essential | Pro Tools M-Powered Essential 8.0.3 update Installation Instructions - Windows |
| Drum & Bass Rig | Drum and Bass Rig Windows Vista & Windows 7 compatibility |
| Pro Tools Essential | Video Tutorial: Pro Tools Recording Studio Getting Started Guide |
| Pro Tools Essential | Error: This version of Windows is not supported by the Micro installer |
| Pro Tools Essential | Error: This version of Windows is not supported by the Producer installer |
| Session | Session Music Producer installation guide: Windows XP SP2 & Windows Vista 32-bit |
| Pro Tools M-Powered 7 | Neo access and assertion errors while saving, opening, or bouncing to disk |
| Torq LE (MixLab) | How to use headphone cueing (preview) with Torq LE (MixLab) |
| General | How to setup your M-Audio sound card as the system default playback device - Mac |
| General | How to setup your M-Audio sound card as the system default playback device - Windows |
| General | Mac OS X 10.6 Snow Leopard: 32-bit vs. 64-bit |
| General | Installer Error: Microsoft Visual C++ 2005 Redistributable. Message: Out of Disk Space - Volume "D:"; required space: 0 KB; available space: 0KB. Free some disk space and retry. |
| General | IRQ Troubleshooting (Windows) |
| General | Can't install downloaded driver - Error: not a valid Win32 application |
| General | Performance issues with multi-core processors (Windows XP) |
| General | Mac OS X 10.6.7 Compatibility Information |
| General | Running Windows on a Mac: Boot Camp / Parallels |
| Torq 1.5 Upgrade | Pops and clicks with Torq at low buffer settings (OS X) |
| General | Disconnect products before installing Operating System updates |
| Software Series | Use the F1-F12 keys to control software features |
| Software Series | Sudden loss of functionality under Windows XP Media Center Edition. |
| Pro Tools Ozone Academic Kit | Problems with USB devices - USB Root Hub Power Management problems (XP) |
| DJ | Does Torq have an auto-play mode? |
| Pro Tools M-Powered 8 | Video Tutorial: Loading and playing a software instrument in Pro Tools |
| Torq LE (MixLab) | Cannot delete Torq Traqs installed with Torq LE, files locked |
| General | How to ReWire Torq Xponent with Ableton Live |
| Torq 1.5 Upgrade | Running iTunes and Torq simultaneously |
| Torq 1.5 Upgrade | Can I open Torq without a Conectiv or Xponent attached? |
| Torq 1.5 Upgrade | CPU Meter blank in ReWire mode |
| General | Do not use built-in FX on CD Players with Torq Control CD's |
| General | External Control doesn't work in ReWire mode |
| General | Runout Protection |
| General | Sync problems in AMPutate mode |
| General | Using the "Master Tempo" / "Key Lock" feature on CD Players |
| Key Rig | Can't authorize Key Rig after updating, clicking M-Audio takes me to the website |
| Session | Configuring Session for use with Micro USB |
| Session | Play and Record your Guitar option in Session with Producer USB |
| Session | Session: Extra drum sounds in lower octaves |
| Ableton Live Lite | X-Session Pro: Assigning the crossfader in Ableton Live |
| Drum & Bass Rig | How to Authorize Drum and Bass Rig |
| Pro Tools SE | Pro Tools SE MP3 Export Option & Authorization |
| Pro Tools SE | Inputs 3/4 not working with Pro Tools SE. Maximum I/O limitation. |
| Pro Tools M-Powered 7 | Setting up Transport Control in Pro Tools with Oxygen (silver) keyboards |
| Pro Tools SE | Pro Tools SE - This installer was unable to locate the required QuickTime Components |
| Pro Tools M-Powered 7 | Setting up Transport Controls in Pro Tools 9, M-Powered, & LE (Axiom Series) |
| Enigma | Preset names do not match when downloading settings from my device to Enigma |
| Key Rig | Buzzing tone instead of instrument sounds |
| Drum & Bass Rig | Drum and Bass Rig Intel Mac Compatibility |
| Pro Tools Essential | Audio interface compatibility with Pro Tools M-Powered Essential |
| Key Rig | New sound not selected when changing category in KeyRig's GM4 module |
| Pro Tools M-Powered 7 | DAE error -6006 on launch (Win XP) Pro Tools M-Powered will not launch. |
| General | W2 and W5 Intel Mac compatibility |
| General | Max I/O with Pro Tools M-Powered |
| Pro Tools M-Powered 7 | Pro Tools I/O setup does not match hardware setup |
| Pro Tools Ozone Academic Kit | Factory reset, MidAir, Oxygen8, Keystation Classic, Radium, and Ozone keyboards |
| Session | Session with Producer USB: Driver errors and/or software won't launch (Windows Vista) |
| General | Are there keyboard commands (shortcuts) for loading songs into the decks? |
| Pro Tools M-Powered 7 | Setting up Transport Controls in Pro Tools M-Powered/LE (Keystation Pro 88) |
| Enigma | Extended MIDI Controller numbers on Series II MIDI devices |
| Session | Session: Matrox video card compatibility |
| Session | Long loading times during installation |
| Session | Session: Missing or Corrupt graphics |
| Software Series | What does "Beta" mean? |
| General | Mac OS X Server Operating System Compatibility |
| General | Windows Server Edition Operating System Compatibility |
| General | Pro Tools M-Powered 7.4, compatible M-Audio devices and drivers |
| Torq 1.5 Upgrade | Songs imported into iTunes will not update in the Torq iTunes folder if Torq is open |
| General | Absolute Mode vs. Relative Mode |
| General | Closing VST windows with keyboard shortcuts |
| Torq 1.5 Upgrade | Do not change sample rate while using Torq's Master Recorder |
| General | Fast Forward Cueing at beginning of timecode can cause lapse in control |
| General | Reverse effect cannot be used with Line-In mode in Torq |
| General | Start/Windows button cannot be mapped to control parameters in Torq |
| Torq 1.5 Upgrade | Warning message when loading a song to a deck that is playing |
| Drum & Bass Rig | Buzzing tone instead of instrument sounds. |
| Key Rig | Configuring M-Audio Key Rig for use with Micro USB (Windows XP) |
| Pro Tools SE | ReWire does not work with Ableton Live and Pro Tools SE on Windows |
| Pro Tools M-Powered 7 | User Guides from the Help menu are greyed out (Pro Tools 7.3) |
| Ableton Live Lite | Supported Audio File Formats in Ableton Live Lite |
