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Support News
M-Audio is hard at work developing Windows 7 drivers for your favorite products and to track the status, we're providing a development status chart for your reference.
Download the latest drivers for Pro Tools M-Powered 8 support
Get your Torq 1.5 serial number
The driver CD may be outdated for your operating system
New download delivers even better piano sounds and enhanced velocity curves
Contact Tech Support
Knowledge Base
Knowledge Base
Before contacting M-Audio technical support, we recommend searching our product support Knowledge Base to see if a solution to your particular problem has already been published.
Drivers & Updates
Drivers & Updates
Do you have the latest drivers for your device? Our engineering team is constantly adding, updating and improving our drivers to ensure optimal performance—download the latest versions here.
Manuals
Manuals
Our Manuals and Quick Start Guides provide comprehensive, easy-to-understand instructions on using your device. Click here to download them in multiple languages.
Warranty & Repair
Warranty & Repair
Is something broken? Click here to access warranty information for servicing your product.
Contact Tech Support
Contact Tech Support
Our highly trained support team will help you find solutions to all your technical issues. Please contact the correct support team for your country/region.

Avid Support Offerings
Avid Support Offerings
Your creativity doesn’t just work from 9-5, and neither does your equipment. Keeping your technology running smoothly calls for information and expertise that’s there whenever and wherever you need it.

Technical Support:
Technical support is available by email to US customers:
Submit an e-mail support request
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M-Audio User Forums
Visit our official forum to share ideas and get support from other M-Audio users:
http://forums.m-audio.com

Torq Support
If you have questions about Torq DJ software and related products, visit the support forum:
http://www.torq-dj.com

Repairs Dept:
If you have a repair request, the Repairs Department is available Monday - Friday 9am - 5pm PST
tel: (626) 633-9055

Phone Support:
tel (pro products): (626) 633-9055
tel (consumer products): (626) 633-9066
Monday through Friday (9am - 5pm PST)

Online:
Fill our Support Form english | français

Phone:
tel (PC support): (866) 872-0444
tel (MAC support): (866) 872-0444
fax: (418) 872-0034

Online:
Fill our Support Form

Phone:
+49 (0) 811 552 0778
Mo.-Fr. 9.00-13.00 und 14.00-17.00Uhr

Online:
Fill our Support Form

M-Audio Support Forum:
Visit the official M-Audio User Forum to exchange information with other users:
http://forums.m-audio.com

Torq Support:
For information regarding Torq DJ software and related products, visit the following page:
http://www.torq-dj.com

Phone:
If you are in your free support period (30 days from date of purchase):
+44 (0)1753 658630

If your are out of your free support period:
0905 239 0149

Lines are open from 9am to 5pm Monday to Friday. Calls are charged at £1 per minute from BT Landlines. Call costs from mobiles & other networks may vary.

Online:
Fill our Support Form

Phone:
tel (PC support): 0820 000 731 (0,12 Euros par minute)
tel (Mac support): 0820 391 191 (0,12 Euros par minute)
fax: 01 72 72 90 52


If your country is not listed, please do a search for your distributor in the Global Distributor Locator.