Contact Tech Support

Before contacting M-Audio technical support, we recommend searching our product support Knowledge Base to see if a solution to your particular problem has already been published.
Do you have the latest drivers for your device? Our engineering team is constantly adding, updating and improving our drivers to ensure optimal performance—download the latest versions here.
Our Manuals and Quick Start Guides provide comprehensive, easy-to-understand instructions on using your device. Click here to download them in multiple languages.
Is something broken? Click here to access warranty information for servicing your product.

Our highly trained support team will help you find solutions to all your technical issues. Please contact the correct support team for your country/region.
Your creativity doesn’t just work from 9-5, and neither does your equipment. Keeping your technology running smoothly calls for information and expertise that’s there whenever and wherever you need it.
Technical Support:
Technical support is available by email to US customers:
Submit an e-mail support request
Note: Firefox required for Mac users
Forgot your password? Click here.
M-Audio User Forums
Visit our official forum to share ideas and get support from other M-Audio
users:
http://forums.m-audio.com
Torq Support
If you have questions about Torq DJ software and related products, visit the support forum:
http://www.torq-dj.com
Repairs Dept:
If you have a repair request, the Repairs Department is available Monday - Friday 9am - 5pm PST
tel: (626) 633-9055
Phone Support:
tel (pro products): (626) 633-9055
tel (consumer products): (626) 633-9066
Monday through Friday (9am - 5pm PST)
Online:
Fill our Support Form
Phone:
+49 (0) 811 552 0778
Mo.-Fr. 9.00-13.00 und 14.00-17.00Uhr
Online:
Fill our Support Form
M-Audio Support Forum:
Visit the official M-Audio User Forum to exchange information with other users:
http://forums.m-audio.com
Torq Support:
For information regarding Torq DJ software and related products, visit the following page:
http://www.torq-dj.com
Phone:
If you are in your free support period (30 days from date of purchase):
+44 (0)1753 658630
If your are out of your free support period:
0905 239 0149
Lines are open from 9am to 5pm Monday to Friday. Calls are charged at £1 per minute from BT Landlines. Call costs from mobiles & other networks may vary.
Online:
Fill our Support Form
Phone:
tel (PC support): 0820 000 731 (0,12 Euros par minute)
tel (Mac support): 0820 391 191 (0,12 Euros par minute)
fax: 01 72 72 90 52
tel : 03-3505-4034 (10:00~17:00)
If your country is not listed, please do a search for your distributor in the Global Distributor Locator.










