Home » Support » Knowledge Base » Knowledge Base

Knowledge Base

Dropped or stuck MIDI notes
Text size [-] [+]

Q: I am getting dropped or stuck notes while using my M-Audio MidAir Series device with my computer; what can I do?

A: To resolve this issue, disable Bluetooth on your computer.  MidAir devices and Bluetooth both operate in the 2.4GHz frequency range and  Bluetooth may be interfering with the wireless transmission of your MidAir device.  Additionally, household items such as microwaves or cordless phones can also interfere with the MidAir's wireless transmission; keep such devices at least 10 feet away from your computer and MidAir device.