Knowledge Base
Axiom (2nd gen) FAQ's - START HERE
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Compatibility
Installation
Video Tutorials
DirectLink Configuration Guides
Technical Issues
How-To & Guides
General/Misc
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This document will help you find answers to your questions about the Axiom 2nd gen keyboards. This document contains links to FAQ's, guides, tutorials, and other useful resources for the Axiom 2nd gen keyboards.

Compatibility
- What software supports DirectLink with Axiom (2nd gen) keyboards?
- Plug-in compatibility and automatic mapping with DirectLink and HyperControl
- USB Keyboard & Controller - Windows 7 and Vista 64-bit Drivers
- Windows XP Media Center Edition
- Windows XP 64-bit Support
- Mac OS X 10.6 Snow Leopard: 32-bit vs. 64-bit
- Unable to locate M-Audio Hardware error when launching Pro Tools M-Powered
- MIDI Keyboard controller Sustain & Expression pedal compatibility
- Running Windows on a Mac: Boot Camp / Parallels
- Can I use the Enigma software with my keyboard/controller?
- USB hubs
- Identifying different generations of Axiom Series Keyboards
- Using Axiom (2nd gen) DirectLink with another Control Surface in Pro Tools
- Using HyperControl or DirectLink with applications that support ReWire
Installation
- USB MIDI Keyboard, Controller & Interface Installation Troubleshooting Guide
- USB Keyboard & Controller - Windows Vista/Windows 7 Installation Guide
- USB Keyboard & Controller - Windows XP Installation Guide
- USB MIDI Device Installation - Mac OS X
- Is the DirectLink personality the same as or part of the Axiom (2nd gen) driver?
- "Windows can't verify the publisher of this driver software" message during installation (Vista/Win7)
- "Windows Logo Testing" message during installation in Windows XP
- 2 MIDI devices of the same type in Mac OS X
- USB Device not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.
- Abort Installation. We were unable to install. Your computer's operating system is not supported at this time
- Installation Error: This device cannot start. (Code 10)
- Unable to install device driver - TBIA Error: Access Denied
- Logitech Webcam Conflict - USB Audio or MIDI device is not recognized by Windows
Video Tutorials
- Start playing sounds with your MIDI keyboard in Ableton Live Lite
- Video Tutorial: Loading and playing a software instrument in Pro Tools
- Configuring M-Audio Keyboards for use with Reason 4 & Record
(Use if you want to manually assign controls for the Axiom)
DirectLink Configuration Guides
- Axiom (2nd gen) DirectLink configuration for Pro Tools
- Axiom (2nd gen) DirectLink configuration for Logic
- Axiom (2nd gen) DirectLink configuration for Propellerhead Reason & Record
- Axiom (2nd gen) DirectLink configuration and operating for GarageBand
- Axiom (2nd gen) DirectLink configuration for Cubase
- Axiom (2nd gen) DirectLink configuration for Ableton Live
Documentation
- Axiom 2nd gen User Guide
- Axiom Direct Link for Pro Tools User Guide
- Axiom DirectLink for Reason and Record User Guide
- Axiom Direct Link for Logic Pro User Guide
- Axiom DirectLink for Cubase User Guide
- For Ableton Live, please refer to the built-in Control Surface Reference lesson
Technical Issues
- When I press a key, there is a delay before I hear any sound (Latency)
- The notes triggered do not match the keys played (transpose)
- Some keys no longer working or playing sounds (zone range)
- USB Device not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it.
- My Axiom is not recognized by my computer or applications
- Problems with Axiom (2nd gen) MIDI Out / MIDI Out from USB Function
- Problems with Sleep (Hibernation) Mode
- Problems with USB devices - USB Root Hub Power Management problems (Windows)
- Testing the MIDI Input/Output of your device (Windows)
- Mac OS X MIDI Troubleshooting
- Axiom (2nd gen) - Factory Reset
- Keys triggering mutes or solo's on ReDrum in Reason or Record software
- Drawbar Mode – Why are the faders operating in reverse?
- USB hubs
- Using Axiom (2nd gen) DirectLink with another Control Surface in Pro Tools
How-To & Guides
- How can I setup my Axiom to control my DAW?
- Global & Zone Channel – Changing the MIDI channel for the keyboard
- Axiom (2nd gen) - How to change the MIDI CC assignment for a control
- How to Store and Recall Presets/Patches – Axiom (2nd gen)
- How can I separate the keys and drum pads to play separate instruments?
- Axiom (2nd gen) Using the PROG and Patch buttons to scroll through instrument sounds
- Axiom (2nd gen) - Velocity & Acceleration Curves for keys, pads, & encoders
- Can I adjust the range of the pitch bend?
- Axiom (2nd gen) - Factory Reset
- Assigning a MIDI Note to a Pad or Button
- Axiom (2nd gen) - How to access all MIDI notes in Ableton's Drum Rack
- Setting Pads & Buttons to send combined Program & Bank Change messages
- Assigning MMC Transport Controls to Buttons - Axiom (2nd gen)
- Channel Assign – Assigning an Axiom (2nd gen) control to a specific MIDI channel
- Limiting the Range of a Knob or Fader
- Memory Dump – How to backup and restore Axiom (2nd gen) presets
- Programming pads and buttons to toggle functions on/off
- How to test and see if the MIDI Input/Output is working (Windows)
- Mac OS X MIDI Troubleshooting
- How do I configure my Axiom, Axiom (2nd gen), or Axiom Pro to send aftertouch?
General/Misc
- Identifying different generations of Axiom Series Keyboards
- What are Axiom Instrument Maps?
- Plug-in compatibility and automatic mapping with DirectLink and HyperControl
- How does Axiom DirectLink differ from Oxygen DirectLink?
- How does Axiom DirectLink differ from Axiom Pro HyperControl?
- Is the DirectLink personality the same as or part of the Axiom (2nd gen) driver?
- Axiom (2nd gen) Keyboard Zones
- Axiom (2nd gen) - Velocity & Acceleration Curves for keys, pads, & encoders
- Axiom (2nd gen) - Factory Reset
- Lead warning message in product documentation
- Where are the General MIDI Instruments listed in the appendix of the user guide?
- Does my M-Audio or Evolution MIDI keyboard/control surface have its own sounds?
- Can I adjust the range of the pitch bend with my M-Audio Keyboard?
- Can the Axiom 25 (2nd gen) encoders control Track Pan in DirectLink mode?
- Can I Program my M-Audio controller to send custom SysEx messages?
- Using HyperControl or DirectLink with applications that support ReWire




