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Q: I want to update my M-Audio device driver on my Windows XP system. Do I need to remove my old driver before installing the new one?
A: Yes. It is critical that you uninstall your old driver before installing a new one. Installing a new driver without first removing any previous drivers for the same device (aka "double installing") can cause system instability and inhibit the functionality of your M-Audio device.
All current M-Audio Windows XP driver installers are designed to prevent double installation from occurring. Our installers will automatically detect if an M-Audio driver of the same type/family has already been installed on your system. If your installer detects a previous driver installation, you will be given the option to remove the currently installed driver. In fact, the installer won’t allow you to install a new driver until you have successfully removed any older drivers of the same type from your system.
However, in some rare instances, a new M-Audio driver installer may not be able to detect that you already have a similar device driver installed on your system. In these instances, the installer may not be able to detect your previous installation if the currently installed driver is exceptionally dated, or exceptionally corrupted/compromised.
In these rare instances where you know you already have a previous installation of a specific driver, but your new driver installer is not requiring you to remove this older driver, you will need to perform a manual uninstall.
To perform a manual uninstall on a Windows XP system, proceed as follows:
Note: these steps should only be followed under the circumstances mentioned above, your M-Audio driver installer should make the steps below unnecessary in most every situation.
1. Click on the Start button in the lower left corner of your screen and click on Control Panel.
2. Double-click Add or Remove Programs.
3. Locate the entry that represents your M-Audio driver.
Note: Some investigation may be necessary to determine which entry pertains to your M-Audio device. The entry names may not contain the name “M-Audio” in every case. You can verify whether or not an entry if from M-Audio by clicking once on an entry and selecting “click here for support information”. If the publisher is listed as “M-Audio”, and you know that you don’t have any other M-Audio devices on your system that this could be related to, then you’ve found the correct entry.
4. With the correct entry selected, click the “Remove” option.
5. Follow the on-screen instructions to successfully remove the driver.
6. 30 seconds after successfully removing the driver, your Add or Remove Programs list should update, and the item you removed will no longer be in the list.
7. You are now ready to install the latest M-Audio driver for your device, be sure that you have the latest driver by visiting our driver download page.